Skip to content

Security

Controls you can describe to your accountant.

We describe what is in place, nothing more.

Request early accessRead the full security policy
Arkellium Business Rules for operations: scheduling rules, job completion requirements, schedule protection and agenda visibility settings.Arkellium Business Rules for operations: scheduling rules, job completion requirements, schedule protection and agenda visibility settings.

Controls you can describe to your accountant.

  1. 01

    Isolation

    Every company stays in its own boundary.

    Records belong to one company, and the server applies that boundary whenever data is read or written.

    • Company data boundaries
    • Operational separation
    • Company-scoped access
  2. 02

    Control

    Know who can do what, and what happened.

    People get a role, access can be refined per user, and important actions are recorded.

    • Roles
    • Permissions
    • Audit trail
    • Financial traceability
  3. 03

    Resilience

    Records that can be recovered.

    Daily backups, offsite encrypted copies and a restore procedure we have tested.

    • Backups
    • Recovery
    • Controlled integrations

The details

Data separation
Every record belongs to a single company, and the server applies that boundary whenever data is read or written.
Access control
Roles define what people can do. Per-user permissions refine it for the individual. Sensitive screens stay hidden from people who do not need them.
Audit trail
Important actions are written to an activity log, so you can review who changed what and when.
Financial traceability
Invoices keep the tax rates and registration numbers in force when they were issued, and payments are recorded against the invoice they settle.
Backups and recovery
Databases and stored files are backed up daily and copied offsite in encrypted form. We keep a documented restore procedure and have tested it.
Controlled integrations
Connections to other tools, such as QuickBooks Online, are authorised by an administrator and limited to what they need.

Transparency

What we do not claim

Arkellium does not currently hold SOC 2, ISO 27001 or similar certifications, and we do not claim compliance programs we have not completed. As the product matures, we will publish what we achieve here.

Read the full security policy

See how your business runs on Arkellium.

We are onboarding a small group of Canadian service businesses. No payment, no commitment.

Request early access